In an effort to process and ship your order as efficiently as possible, there is only a short period of time to request to cancel your order. Please click here to submit a request or contact us via the live chat function in the bottom right corner as soon as possible.
For some customers with an account at urbanears.com, it is possible to sign in and cancel the order from within your account. You will need to view the ‘My Orders’ page and then select the order you would like to cancel.
Please note that this cancellation function within your account at urbanears.com only applies to certain payment procedures in some countries. If this option is not available to you, please follow the solution above and contact our support team.